Skip to main content

Emotions Anonymous Online Store

Orders may be placed online, over the phone, and through the mail.

  • The approximate delivery time for an order is at least 2 weeks. We have no control over USPS delivery schedules. Thank you for your patience!
  • For information on faster shipping methods (with higher shipping costs), please contact our office at +1 651-647-9712 or

If you know the item's number, you may enter it directly in the search bar below. Otherwise you may enter a search term to see items with that word in the title.

During checkout, on the "Review Your Order" page, you will press the "Proceed to Add Payment Information" button at the bottom of the page to be brought to PayPal's website to submit payment information for your order. 

You may either pay with an existing PayPal account if you have one, or you may scroll further down the page to pay with a debit or credit card (without needing to have or login to a PayPal account). 

You will be brought to a "PayPal Guest Checkout" page. Please fill in your shipping and billing information and then select "Create account and continue" or "Continue as Guest."

When your order has been processed and shipped, you will receive tracking information sent via email from "Pitney Bowes" ( or via PayPal if we do not use Pitney Bowes to ship your order.

You can track your order online here ( or by calling 1-800-222-1811 [USA].

If requested, receipts will also either be emailed to you or printed and sent along with the order. 


EAI Policies and Other Order Information

  • Shipping Cost: If the shipping cost turns out to be less than what you are charged initially, we will refund the difference. If it costs more, we will inform you and send an additional invoice in PayPal for the difference.
  • Insurance Policy: EA International is not responsible for the replacement of any damaged or lost items that are not insured by the purchaser. We use the USPS Ground Advantage option, which includes insurance for orders under $100. If your order exceeds $100 and you want insurance, you must purchase it when you place your order.
  • Refund Policy: If for any reason you need to return a purchase, you must contact the EAI office within two weeks of the delivery date of your purchase to inform us of your wish to make a return. Materials must be shipped no later than two weeks after this notice is given. Shipping costs are the responsibility of the purchaser. The charges for returns made outside of this time frame will not be reimbursed without prior approval. No refunds for electronic materials (e-books) that have already been downloaded.
  • Customs Fees: These are outside our control and, as every country has different rules, EAI can't include them with order totals. They are the responsibility of the order recipient.
  • Shipping to Canada: To avoid customs fees and international postage, you may place orders for both French and English materials through PFEA (Publications Françaises Émotifs Anonyme) by emailing them at